What tracking technology we use
Our Cookie Policy applies to Telstra Vantage digital communications and experience that link to and reference this policy.
We use cookies and similar technologies to serve, collect, track and optimise our services through the data obtained.
Cookies
We use small text files placed on your computer called ‘cookies’ to collect standard log and visitor behaviour information in an anonymous form. We use this information to analyse how visitors use our website, to target and track advertising success and to compile statistical reports on website activity. You can set your computer to reject cookies, but this may affect your ability to use certain parts of our websites.
Pixels
A pixel is a image file which is embedded within a page. Pixels may be used within web pages and emails to provide information about your interactions with our website, our content or your interactions with our advertising campaigns. Pixels can enable us, or a third party, to place cookies on your browser.
Local storage
Local storage enables our sites to store information on your device(s). We may use local storage to improve services, enable features, remembering preferences or optimising functionality within the site.
What type of cookies do we use?
Functional cookies and data collection
Functional cookies are in place to ensure that proper functionality of the website.
These cookies enable us to serve personalise our content and store and remember preferences within a logged in website platform.
These cookies are generally persistent cookies. The placement of these cookies do not require your permission.
Non-functional cookies
We use cookies to learn more about how you use and navigate within our Services in order to improve and optimise our experiences, analyse traffic and trends, and improve the services we provide to you.These cookies can be rejected by you, either when entering the site or by deleting cookies from your browser.
| Cookie Deployed | Expiry | Purpose |
|---|---|---|
| _utma | Expires in 730 days or until the visitor deletes them. |
Google Analytics cookies are used to collect information about how visitors use our websites. We use the information to compile reports which help us improve our websites. The cookies collect information in an anonymous form, including the number of visitors to a website, from where visitors to a website have come from and the pages visited.
Click here for an overview of privacy at Google |
| _utmb | Expires in 30 minutes or until the visitor deletes them. |
|
| _utmz | Expires in 182 days or until the visitor deletes them. |
| Cookies deployed | Expiry | Purpose |
|---|---|---|
| Oracle Eloqua asynchronous tracking script. | Expires in 395 days or until the visitor deletes them. |
When you visit a website with the Oracle Eloqua asynchronous tracking scripts deployed, cookies are placed in your browser. Cookies help identify you as a website visitor according to your specific browser and computer combination in the event that you return to this domain. As visitors browse your website, Oracle Eloqua uses cookies and the visitor's IP address to build a visitor record. Oracle Eloqua cookies remain in the browser until the visitor deletes them or for 13 months.
More information on the Oracle Eloqua asynchronous tracking script can be found here. |
Advertising and 3rd party pixels
We use partners to deliver advertising campaigns and apply cookies to improve targeting, as well as enable reporting and optimisation. Some of the partners we use are listed below:
| Company | Website |
|---|---|
| Adobe | |
| https://business.linkedin.com/marketing-solutions | |
| Microsoft | https://ads.microsoft.com/ |
How can I manage and delete the cookies on my computer?
You can see what cookies have been set, manage and delete cookies through the internet browser that you use. First you need to find out what type of internet browser you use then choose your browser from the list of most commonly used browsers below and follow the instructions.
Find out which Internet browser you use
On a PC: click on 'Help' at the top of your browser window and select 'About'.
On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open).
How to delete cookies from your computer and mobile browser
Depending on your browser type, and it's support, you can delete stored cookie information from your browser. Find out how to do this for your browser using the links below.
- Internet Explorer and Microsoft Edge
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-managecookies - Firefox
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer - Google Chrome
https://support.google.com/chrome/answer/95647?hl=en - Safari
https://support.apple.com/en-au/guide/safari/sfri11471/mac